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Joan O’Connor

Head of Organisation & People Development

Background

17 years experience in People and Organisation Development gained in the Professional and Financial Services sectors. Most recently held the role of Head of Leadership Development in the Corporate and Investment Banking division of ABN AMRO, before establishing herself as a consultant in 2005. Prior to ABN AMRO, worked for PricewaterhouseCoopers. Has also worked in the commodities/derivatives industry and has experience of the technology and insurance sectors.

Main areas of knowledge and expertise include the behavioural aspects of leadership development, individual and organisational effectiveness, executive coaching and senior team facilitation.

 

Qualifications

MSc in People and Organisation Development; Member of the Chartered Institute of Personnel and Development; NLP practitioner, qualified user of level A and B psychometric tools including MBTI, FiroB, 16PF and OPQ. Accredited user of Hay management styles and organisational climate tools, and Co-active Coaching model.


Recent Consultancy Experience

  • Design and facilitation of team development programmes for a range of clients in financial services industry as well as other private and public sector organisations

  • Design and delivery of leadership development programmes for financial services organisations

  • Conducted strategic gap analysis of people agenda for leading transaction payments organisation

  • Design and delivery of team analysis for Operations Division of Global Investment Bank

  • 1:1 coaching of individuals in small to large-scale organisations, up to Managing Director level

  • Facilitation of Global Management Team event of investment management division of Global Bank

Other Experience

  • 1:1 coaching of individuals up to CEO level

  • Feedback coach to members of bank’s Top Executive Group on personal leadership profile

  • Coaching and Facilitation of Senior Management Teams on team effectiveness

  • Design and delivery of leadership development programmes

  • Creation and implementation of a range of bespoke management development workshops including career management, performance management, team effectiveness/team building, communication

  • Design and delivery of workshops and events to engage individuals in organisational strategy and change processes

  • Development and implementation of a global talent identification and development process for individuals across 3 Director levels

  • Design of a global talent classification process for all levels of employee

  • Delivery of merger integration plan of two business units of professional services organisation, including new HR structure

  • Design of people development strategies fully aligned to business strategy

  • Project leader on implementation of global pilot of Employee Engagement survey

  • Undertaken voluntary assignments with senior teams of organisations within the HRH Prince of Wales Charities


 

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